FREQUENTLY ASKED QUESTIONS
LOGISTICS
IN WHICH COUNTRIES DO YOU SHIP?
Shipping of art prints, acrylic wall art design and Pocket Art is available to the United States, Monaco, and the following European countries: Germany, France, Italy, Austria, Spain, Ireland, the Netherlands, Belgium, Luxembourg, Portugal and Denmark.
Shipping to additional countries will be available in the future.
WHAT ARE THE SHIPPING COSTS FOR EUROPEAN COUNTRIES? AND HOW LONG DOES THE DELIVERY TAKE?
Production and delivery within Europe usually take 7–10 business days.
Shipping costs for art prints and Pocket Art are included in the sales price.
Shipping costs for acrylic wall art designs are not included in the price and will be shown at checkout.
Once your order has been shipped, you will receive a shipping confirmation via email.
If you do not receive this email, please check your spam folder first.
If you still can’t find it, please contact me.
WHAT ARE THE SHIPPING COSTS FOR NON-EUROPEAN COUNTRIES? AND HOW LONG DOES THE DELIVERY TAKE?
Shipping for art prints and pocket art is free.
Shipping costs for acrylic wall art designs are to be paid by the customer. They are shown at the checkout.
For all art products customs duties, taxes, or import fees are the responsibility of the customer.
Production and delivery usually take 8–14 business days.
Once your order has been shipped, you will receive a shipping confirmation via email.
If you do not receive this email, please check your spam folder first.
If you still can’t find it, please contact us.
CAN I RETURN THE ART PRINT OR THE ART DESIGN?
Each piece is created especially for you, once you place your order. This conscious, on-demand production honors quality over mass production—each artwork is crafted with attention to detail, meeting the highest standards.
There's a 14 Day Care Guarantee. If your print or art design arrives damaged or shows a production defect, please contact me by clicking here CONTACT within 14 days of delivery and I will gladly arrange a replacement.
IF I HAVE QUESTIONS, HOW CAN I CONTACT YOU?
You can reach me by sending me a message via my Contact Page or WhatsApp You find all information by clicking here: CONTACT
MATERIAL | SIZES | USAGE RIGHTS
How are the art prints produced, and which paper is used?
Each print is a museum-quality giclée print, produced on archival, acid-free 189 g/m² paper sourced from Japan. The surface has a matte finish with a light-absorbing, non-reflective texture.
Each print is produced for you on demand. This helps reduce waste and supports a more sustainable production process.
IN WHICH SIZES CAN I BUY THE ART PRINTS?
Available sizes: You can choose from five sizes. Please fine below the sizes in cm and inches:
- 21 x 30 cm -> 7,87 x 11, 81 inches
- 30 x 40 cm -> 11,81 x 15,75 inches
- 50 x 70 cm -> 19,65 x 27,56 inches
- 61 x 91 cm -> 24,01 x 35,82 inches
- 70 x 100 cm > 27,56 x 39,37 inches
Please be aware that for cm and inches slight size variations may occur during the cutting and production process (up to approximately ±2.5 cm / ±1 inch).
White Border: As shown in the product photos, each print features a white border, which is already included in the listed dimensions. The prints are delivered unframed. The frames shown on the photos are for inspiration only.
CAN I PURCHASE THE ART PRINT WITH A FRAME?
No, the art prints are offered without a frame. The frames shown in the photos are for inspiration only.
If you would like the artwork already framed and ready to hang, I recommend my Acrylic Art Design.
These artworks, presented under acrylic glass on aluminum dibond, are finished with a thin aluminum frame in a gold finish.
Please have a look here: ACRYLIC ART DESIGN
What is the exclusive acrylic wall art design option? How and where is it produced?
Detailed Product Information
Photography, art, and technology merge into one powerful expression.
It all begins with my digitized and, in some cases, digitally refined artworks. These are transformed into high-end photo prints on Fuji paper, developed through a classical process using advanced laser technology. Each print is then carefully sealed with silicone behind glossy 4 mm acrylic glass and mounted on aluminum dibond.
A slim and elegant aluminum frame with a matte gold finish surrounds each piece—so subtle it almost disappears, while adding a timeless and refined sophistication.
The slimline frame is intentionally designed not to align fully with the acrylic, allowing the artwork to extend 0.05 in. (1.5 mm) beyond the frame—creating a distinctive and striking visual effect.
Crafted in Germany with exceptional precision and care, every detail is designed to meet the highest standards of quality and aesthetics.
Each artwork arrives ready to hang and integrates seamlessly with gallery rail systems—effortless, yet impactful.
Your piece is created especially for you once you place your order. This conscious, on-demand production honors quality over mass production—each artwork is crafted with attention to detail, meeting the highest standards.
IN WHICH SIZES CAN I BUY THE ART WALL DESIGNS? ARE LARGER OR CUSTOM SIZES AVAILABLE?
Available sizes: You can choose from different sizes per collection. Please fine below the sizes in cm and inches:
CORE, VOYAGE & ICONIC MIAMI BEACH COLLECTION:
- 28X21 cm -> 11,02 x 8,26 inches
- 40x30 cm -> 15,74 x 11,81 inches
- 60X45 cm -> 23,62 x 17,71 inches
- 80x60 cm -> 31,49 x 23,62 inches
- 75x100 cm -> 29,52 x 39,28 inches
ICONIC COLLECTION NEW YORK & MILAN
- 30x34,8 cm -> 11,81 x 13,70 inches
- 60X 69,6 cm -> 23,62 x 27,40 inches
- 80 X 92,8 cm -> 31,49 x 36,53 inches
Sizes > 100 cm
If you are interested in purchasing a large or monumental size, please contact me by clicking here: CONTACT
Make to order:
Your piece is created especially for you once you place your order. This conscious, on-demand production honors quality over mass production—each artwork is crafted with attention to detail, meeting the highest standards.
WHAT USAGE RIGHTS COME WITH THE PURCHASE?
With the purchase, you acquire the physical artwork only. All image and copyright rights remain with the artist.
Reproduction, modification, distribution, digital use, or commercial use of the artwork is not permitted without the artist's prior written consent.
Sharing the artwork on social media is warmly welcomed, provided the artist is clearly credited.
Do you offer creative leadership experiences where teams create an artwork together?
Yes, I do. With my background in leadership and my experience coaching leaders one-to-one, I deeply understand the dynamics within teams and organizations.
It is a joy for me to bring the connecting and transformative power of art into teams and companies, making it tangible through a shared creative process. In these experiences, participants create together intuitively — exploring creativity, collaboration and new perspectives.
The result is not only a powerful experience, but also a collective artwork that reflects the energy of the team and helps anchor their shared intentions.
If this resonates with you, send me an email. In a free 20-minute call we can explore your idea and see how I can bring this experience to your team.
GIFTS | SPECIAL OCCASIONS | WEDDING
CAN I PURCHASE A GIFT CARD?
Yes, I offer gift cards — a beautiful way to gift art and let someone choose what truly resonates with them. Please contact me for details here: CONTACT
1:1 CONSULTING | MENTORING | SPEAKER | PROJECTS
Can you help us bring more inspiration and energy into our workspace or home through art?
Yes, I would be happy to. I support both private clients and organizations in selecting artworks that harmonize with their spaces while reflecting the people, intentions and atmosphere they wish to create.
With my background in international consulting and my experience as an intuitive artist, I guide clients through a thoughtful selection process so that the artworks not only fit aesthetically, but also bring inspiration, energy and meaning into the space.
If desired, we can also go deeper into the process together, exploring the intentions and messages behind the artworks so that they truly resonate with the people and environments they are part of.
If you are interested, feel free to send me an email. In a 30-minute introductory call we can briefly explore your needs and see whether a collaboration would be a good fit. From there, we can define the next steps for a more in-depth consultation.
DO YOU OFFER MENTORING SESSIONS TO EXPLORE THE PERSONAL MESSAGE OF AN ARTWORK?
In my roles as an experienced intuitive coach and artist, I offer exclusive one-on-one mentoring sessions via Zoom, where I explore together with my clients the deeper meaning an artwork holds for them and how I can support their individual path. I also explore with them how to consciously interact with their artwork in daily life.
If this resonates with you, contact me by clicking here: CONTACT
Can I work with you one-to-one to reconnect with my creativity, intuition and inner direction?
Yes. Many people who reach out to me feel that somewhere along their professional journey they have lost touch with their intuition, creativity or deeper sense of purpose.
Through my own journey — from a career in international consulting, where I once felt disconnected from my intuition and creativity, to building a life guided by intuition, art and inner transformation — I understand this path very well. In one-to-one sessions I support people in reconnecting with their inner compass, their creative power and their authentic direction.
If you feel called to explore this, send me an email. In a free 20-minute call look at your current situation, your vision and how I can best support you.
Do you support artists who want more structure and clarity in their art business?
Yes. Through my own journey between the worlds of international business and art, I have developed a unique way of combining strategic thinking with intuition.
With my background in international consulting and my experience in the art world, I support artists who want to bring more clarity, structure and direction into their art practice and how they share their work with the world.
If you feel called to explore this, feel free to send me an email. In a free 20-minute call we can look at your current situation, your vision and how I might best support you.
Do you offer creative leadership experiences where teams create an artwork together?
Yes, I do. With my background in leadership and my experience coaching leaders one-to-one, I deeply understand the dynamics within teams and organizations.
It is a joy for me to bring the connecting and transformative power of art into teams and companies, making it tangible through a shared creative process. In these experiences, participants create together intuitively — exploring creativity, collaboration and new perspectives.
The result is not only a powerful experience, but also a collective artwork that reflects the energy of the team and helps anchor their shared intentions.
If this resonates with you, send me an email. In a free 20-minute call we can explore your idea and see how I can bring this experience to your team.
Do you collaborate on special projects, events or exhibitions?
Yes, I love collaborating on special projects, exhibitions and events that bring art into new and inspiring contexts. This can include interactive art experiences, creative events, curated exhibitions or interdisciplinary collaborations where art becomes a space for connection, dialogue and inspiration.
If you are planning a project, event or exhibition and feel that my art and perspective could contribute to it, send me an email. In a free 20-minute call we explore your idea and see how I bring it to life together.
Interested in working together?
Feel free to reach out to me by clicking here: contactHeike


